Wednesday, August 18, 2010

“US proves call centre match for India over hire costs” FT August 18, 2010

Indian call center provider Genpact says it will triple its US employee count from 1,500 today over the next two years. Wipro says half of its 110,000 strong workforce will be non-Indian in two years, from the present 39%.

US workers and executives are now cheap on a global basis in some areas.

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